代理访问-常见问题解答(家长/监护人)
Proxy Access provides an opportunity for current matriculated students to grant online access to their student academic, financial aid and student account information using 学生自助服务. This is called granting "proxy access", and the other person 是指代理吗. The most common scenario is granting a parent/legal guardian access to a student's information. 访问权限由学生授予，他 must provide a valide e-mail address for the designated proxy.
FREQUENTLY ASKED QUESTIONS BY PARENT/GUARDIAN
How do parents or legal guardians gain access to Proxy Access?
Users gain access by being granted permission by the student. 一旦必要的步骤
are completed by the student, a designated proxy will receive an e-mail indicating
已创建帐号. The e-mail will provide a temporary link and action
password to complete the authentication process.
什么是PIN码?
PIN is an acronym for Personal Identification Number and is a “password” that must
be made up of at least six numbers and is used to log in to Proxy Access.
What should be done if a proxy forgets the PIN?
进入“代理登录”页面. Enter the e-mail address used to establish your account
然后点击忘记密码按钮. An e-mail will be sent to your e-mail address
with a unique link and temporary password. You will use this temporary password as
重置密码过程中的“旧密码”.
Why would only one child’s name appear as a selection for a proxy with more than one
火博体育的孩子?
For each student that has identified a person as a proxy, there will be a tab with
那个学生的名字. When you select a name, you will see the listing of the items
that student has authorized you to see. To be in compliance with FERPA, the student
has complete control over what information can be viewed by each user. 如果学生
name does not appear, that student has not granted access to the account information.
The parent should contact the student with questions regarding access.
When a proxy is given access to multiple students, can the access granted be different
每个学生?
是的. Each student who grants proxy access to an e-mail address has complete control
over the access for their account, including the Start and Stop dates and permission
水平.
Can Skidmore staff provide the PIN to a proxy who has forgotten it?
No. College staff and the Help Desk cannot send the PIN. 授权的学生
the proxy can log into Banner Self-Service, access the Proxy Access menu, and can
单击重置PIN链接. This will resend a link to their proxy allowing them to
重置密码. Or, the proxy can request a new PIN by selecting “Forgot PIN” from
代理登录页面.
A proxy used to be able to see the information, but now cannot. 发生了什么事?
The student is in control of the information that a proxy can view. 如果代理可以
no longer see information, the proxy should contact the student.
Can Skidmore staff make updates to what a proxy can view for a student?
No. College staff and the Help Desk cannot change the permission settings for proxies.
Only the student granting the proxy access can change the permissions that are granted.
A proxy received an e-mail saying the proxy had initiated an e-mail change, when the
Proxy没有发起更改. 发生了什么事?
When a person changes their email address, the system will send two e-mail messages.
The first e-mail is sent to the old address to inform the proxy that a request for
a change from this address has occurred. If it was done in error, there is a unique
链接，单击以取消更改. 第二封邮件 is sent to the new e-mail address
indicating that a change to this address was initiated and a unique link to click
确认更改. If a proxy did not initiate the change, the proxy should click
取消请求的链接.
A proxy is changing that proxy's e-mail address. 代理应该采取哪些步骤?
On the Proxy Access profile page, update the e-mail address and click save. 该系统
然后发送两封电子邮件. The first e-mail is sent to the old address to
indicate that a request for a change from this address has occurred. 第二封邮件
is sent to the new e-mail address indicating that a change to this address was initiated.
第二封邮件 contains a unique link which the proxy should click to confirm the
改变是正确的.
Why doesn’t the Exit link on the Proxy Access home page work?
The reason for this is because you are in Proxy mode. 您需要单击Profile
Tab to use the Exit link, or close the browser to exit.